Seculert
A SaaS Cloud-Based threat detection & management system, against enterprise network breach and data exfiltration. Continuously scans communications from and to “adversary servers”, and maps the organization’s vulnerabilities.
UX
Prototyping
Research
Goal
I was hired to transform an existing system that was being perceived by potential customers as “shady” (client’s words) and unintuitive. The goal was to create a better understanding of the product and user trust, while improving usability.
User Needs
SOC personnel monitor ongoing threats, breaches & vulnerabilities in the organization, in order to protect its assets and data.
The Process
Interviews with stakeholders - Founders, Threat researchers & End Users, Which allowed me to:
- Understand user pains.
- Establish user workflows.
- Distinguish between different threat types.
- Map organization security layers.
Research to gain an understanding of Threat Detection vertical and competitor analysis.
The Concept
SOCs are dealing with an overwhelming amount of events on a daily basis, they need to perform triage and to prioritize the most important ones. To answer this need, I came up with the Radar concept, which visualizes the severity of breaches. The layout is action oriented, allowing for quick decision making. A quick drill-down interface allows users to investigate the threat, assign it to team members and formulate a solution.
